Intercom is taking an unusual gamble for a legacy software company: building its own AI model. The 15-year-old massive customer service platform announced Fin Apex 1.0 on Thursday, a small, ...

When using Intercom for customer support, do you ever worry that the AI agent "Fin" might answer customers using internal ...

Apple’s new Intercom feature lets you use HomePods to send short audio messages to almost anyone with an Apple device. While Apple showcased Intercom when unveiling the upcoming HomePod mini smart ...

Intercom has raised $23 million in its Series B financing round, bringing its total funding to $30 million. This comes just six months after Intercom announced its Series A. Bessemer Venture Partners ...

Finally!!Our home's intercom has been replaced!👏I previously wrote about how our Panasonic intercom, which we had used for ...

Intercom considers itself the "next-generation Salesforce," offering a digital take on a timeless problem: improving businesses' interactions with potential or existing customers. McCabe and the rest ...

SAN FRANCISCO, June 22, 2022 /PRNewswire/ -- Intercom, the Engagement OS, today launched three new capabilities to help businesses create powerful customer experiences and drive ongoing engagement.

During the unveiling of HomePod mini at Tuesday's Apple event, Apple introduced an upcoming new feature called Intercom that works across all Apple devices with the exception, it would seem, of Mac.